Thread: how to free upgrade from 1.8 to 2.0

Now if you could get my LOR file working once things calm down you would be super ubber. I don't expect anything right away with everything else going on.

We have completed distributing ALL currently eligible free upgrade licenses.


If you did not receive one and you are eligible, dont panic! Maybe we made a mistake!
Simply send an email to : support@lightshowpro.com and we will reconcile the issue.

Originally Posted by admin

We have completed distributing ALL currently eligible free upgrade licenses.

You should really get some sleep. Oh, wait. You're on the WEST coast. Carry on.

Yes, got it !


THANKS

what about mine? I have emailed twice now - and no response.....

Originally Posted by mykroft

what about mine? I have emailed twice now - and no response.....

read above in the thread...look for red

I did, and sent another email at 1:15 am last night with a copy of my orig recv email with return receipt turn on, has not been read yet?

Code:

2011-08-16 01:15:48 1QtDsK-0006il-C2 <= tcs@whitefish.net H=localhost (vps.whitefish.net) [127.0.0.1] P=esmtpa A=courier_plain:tcs@whitefish.net S=6195 id=sig.72090d7634.4E4A1923.1060100@whitefish.net T="Fwd: Purchase - LightShow Pro Professional Edition"
2011-08-16 01:15:48 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1QtDsK-0006il-C2
2011-08-16 01:15:49 1QtDsK-0006il-C2 DK: message signed using a=rsa-sha1; q=dns; c=nofws; s=default; d=whitefish.net; h=Message-ID:Disposition-Notification-To:Date:From:Reply-To:User-Agent:MIME-Version:To:Subject:References:In-Reply-To:X-Enigmail-Version:X-Forwarded-Message-Id:Content-Type:X-Assp-ID:X-Assp-Version:X-Source:X-Source-Args:X-Source-Dir;
2011-08-16 01:15:50 1QtDsK-0006il-C2 => support@lightshowpro.com R=dk_lookuphost T=dk_remote_smtp H=mail.lightshowpro.com [74.86.97.86]
2011-08-16 01:15:50 1QtDsK-0006il-C2 Completed

Originally Posted by admin

We have completed distributing ALL currently eligible free upgrade licenses.


If you did not receive one and you are eligible, dont panic! Maybe we made a mistake!
Simply send an email to : support@lightshowpro.com and we will reconcile the issue.

Dave,
Thanks for the quick response to my emails. I know from another forum post that you are in the process of moving yet you personally resent my license information.

So I bought version 1.8 on 11 Aug 2010, and now I have to pay $100 to upgrade to v2? I don't see an upgrade price from 1.8 to Basic v2 on the page: http://www.lightshowpro.com/content/?120

Looks like I can upgrade 1.8 to Advanced v2 for $49 ? I must be missing something. Please post a changelog for v2.

Last year I had issues running a LOR and DMX universe and my only tech support was mmulvenna and we even brought out the bug issue and proved it.